Privacy Policy

Website Privacy Policy

This Privacy Policy applies to all personal information collected by Justice Electrical and Communications Pty Ltd (we, us or our) via the website located at http://www.justiceelectrical.com.au/ (Website).

1. What information do we collect?

The kind of Personal Information that we collect from you will depend on how you use the Website. The Personal Information which we collect and hold about you may include:

Name
Email address
Phone number
Address

2. Types of Information

The Privacy Act 1988 (Cth) defines types of information, including Personal Information and Sensitive Information.

Personal Information

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as Personal Information and will not be subject to this privacy policy.

Sensitive Information

Sensitive Information is defined in the Privacy Act as including information or opinions about such things as:

racial or ethnic origin
political opinions
membership of a political association
religious or philosophical beliefs
membership of a trade union or professional body
criminal record
health information

Sensitive Information will only be used:

for the primary purpose for which it was obtained
for a secondary purpose directly related to the primary purpose
with your consent or where required by law

3. How we collect your Personal Information

We may collect Personal Information from you whenever you input such information into the Website, a related app, or provide it to us in any other way.

We may also collect cookies from your computer which enable us to tell when you use the Website and help customise your experience. In most cases it is not possible to personally identify you from cookies.

We generally do not collect Sensitive Information, but when we do we will comply with the relevant Privacy Act requirements.

Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may receive information from a third party. In these cases we will take steps to make you aware of the information provided.

4. Purpose of Collection

We collect Personal Information to provide you with the best service experience possible on the Website and to keep in touch with you about developments in our business.

We may disclose your Personal Information to service providers who assist us in operating the Website. Your Personal Information may also be exposed to maintenance and support personnel acting in the normal course of their duties.

By using our Website, you consent to receiving direct marketing material. We will only use your Personal Information for this purpose if it was collected directly from you and if it is material you would reasonably expect to receive.

Our marketing communications will include a simple method for opting out, such as an unsubscribe link.

5. Security, Access and Correction

We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure.

When we no longer require your Personal Information for the purpose for which it was obtained, we will take reasonable steps to destroy or de-identify it.

Most Personal Information stored in our client files will be kept for a maximum of 7 years to fulfil record keeping obligations.

The Australian Privacy Principles allow you to:

access the Personal Information we hold about you (APP 12)
correct inaccurate Personal Information (APP 13)

To request access or corrections, please contact us using the details below.

6. Complaint Procedure

If you have a complaint about how we handle your Personal Information, please contact us using the details below.

Your complaint will be reviewed by Darren Justice. We may request further information to clarify your concerns. If your complaint is well founded we will work with you to resolve the issue.

If you are not satisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas Transfer

Your Personal Information may be transferred to recipients located overseas. Those countries may have privacy laws that are similar to the Australian Privacy Principles.

In these circumstances, we will take reasonable steps to ensure that your information is protected.

8. Contact Us

If you have any questions about this Privacy Policy, wish to access your Personal Information, or make a complaint, please contact us at:

Email: justiceelectrical@bigpond.com